FlowLogic is a range of solutions designed to address the needs of Australian Community Care organisations.

NDIS Software

There are many National Disability Insurance Scheme (NDIS) software programs available that offer a variety of features. If your organisation delivers support or a product to an NDIS participant, you’ve probably seen these programs. Perhaps you’re even used them. The problem is, many of these programs don’t talk to each other. This lack of integration can slow things down, affecting your productivity. At Datanova, it is our mission to offer the best software program for your company that enables you to focus on your job, rather than wasting time on unintegrated programs.

Cloud-based NDIS Software

Datanova’s NDIS software solution is built with an understanding of the reporting and analysis challenges the industry faces under the NDIA framework. Datanova works proactively with existing clients to refine and extend our coverage as the industry transitions to the new model.

Our cloud-based software empowers Australian disability service providers and helps them manage clients in a more collaborative and effective manner.

Datanova is a team of experts in the disability technology sector. We have developed a software program that brings all of the required elements together in one. With more than 10 years of development experience for the community services management sector, we truly believe we are the best fit for your company.

Introducing Datanova’s FlowLogic

FlowLogic is not just software – it is a range of solutions designed to address the needs of Australian community care organisations.  A web-based solution, FlowLogic allows you to collect data and gain insight across multiple systems to achieve a competitive advantage. The system can also be designed to provide managers with information on the state of economic trends or marketplace factors, or to provide an in-depth knowledge base about the internal operations of a business.

Datanova believes that the introduction of the NDIS provides great opportunities for organisations to develop sophisticated data management systems to improve their whole agency-wide data management. This is a critical moment for organisations. They must make themselves compliant with the new claim payment model of the NDIS. But it’s also a great time to take advantage of the latest technologies available to improve organisational-wide efficiencies.

Learn more about the NDIS software features here.

Are you ready for the National Disability Insurance Scheme (NDIS)?

NDIS Software Features

FlowLogic NDIS Software - A cloud based solution

Datanova’s NDIS software features enable you to work paperless and more efficiently. Thanks to the cloud-based nature of our NDIS software, you can work from anywhere, as long as you have an internet connection. You can be in the office on a desktop computer, take the laptop with you to meetings or work on a tablet device on the road. Learn more about the software features below or contact us to speak with one of our consultants about how we can help you with a customised version of the software: FlowLogic. To learn more about the NDIS rollout visit the NDIS website.

For more information also read our frequently asked questions about the software here.

List of NDIS Software Features

Easy Staff Rostering

FlowLogic offers extensive Staff Rostering Functionality

Flowlogic Software makes it easy to roster staff. The intuitive calendar offers a customisable colour legend so you can easily schedule staff and track events such training reminders, house meetings, basic details and activity schedules. Never forget blue card renewals or carer training as events and reminders are all in the one place. View by month, week or day and look back into last month’s or into next month’s calendar.

Claims & Purchasing Component

Simply Manage NDIS Claims and Internal Purchases

Managing NDIS claims and internal purchasing is simple with Datanova’s NDIS software. FlowLogic ensures appropriate authorisation, allows management to track expenditure through its reporting system, and maintains a database of preferred suppliers. The system will integrate with NDIA systems and accounting software, ensures compliance, and is completely flexible to suit each organisation now and into the future.

Internal messaging

Internal Messaging

Flowlogic NDIS software is intuitive to use, and even allows users to send messages to one or multiple users in the system via the ‘messenger component’. Simplicity. Everything in one place. The internal messaging component enables users to send and view messages. The system also automatically saves all sent and received messages, so staff and managers can track conversations.

Manage properties

FlowLogic allows you to manage your organisation’s properties. Keep track of property details, and manage multiple property checklists such as fire and emergency, hazardous substances, first aid, security and much more. It’s easy to add or edit any property maintenance requests and include details such as estimated cost, description, cause of damage, date and digital signature.

Email scheduled reports

Flowlogic Software helps you to make the most of your time and simply allows you to create scheduled reports that get automatically emailed to the specified addres

Flowlogic Software helps you make the most of your time by allowing you to create scheduled reports that are automatically emailed to specified addresses. With this cloud-based software solution you can choose to customise reports so you see exactly what you need to see. The scheduled reports feature is simple, effective and very easy to use.

Sign-Off facility

FlowLogic has a comprehensive sign-off facility for all forms and documents within the system

FlowLogic Software comes with a comprehensive sign-off facility for all forms and documents held in the system. The system can display a digital (pre-approved) signature, and comprehensively records who accessed each document or file in the system. Once the document is signed, the full name, date and time are displayed with the signature, so there’s a full record of who signed each document and when.

Cloud Based Software

FlowLogic is a cloud-based software allowing you to work from anywhere

FlowLogic NDIS software is a cloud-based solution. This means the software is stored and accessed over the internet instead of on your computer’s hard drive. This type of software is called cloud computing, and it allows you to work from anywhere, as long as you have access to the internet. All you need to get started is a web browser, which is what you’re using right now to view this website.

Extensive Staff Details

FlowLogic functionality includes an extensive Staff section with basic staff details and much more

Flowlogic’s functionality includes an extensive staff section. This section stores basic staff details, plus blue card information (including expiry dates), contracts for supervision, supervision meeting minutes and staff case notes. The user is able to email these details, download or print a pdf version. FlowLogic also comes with an ‘end-of-day staff questionnaire’, which captures daily details of participants, linked to the reference number of that case.

Recorded historical changes

FlowLogic software is smart. Because of the way it has been designed, all changes to any files or documents on the system are recorded historically. This means there is a full record of who viewed what information or documentation and at what time, plus who viewed or edited this file or document last. This means there is no confusion about access and everything is kept in one place.

Simple Intuitive Dashboard

Once you have successfully logged in, Flowlogic NDIS software provides you with a stunning and very easy to use, intuitive dashboard. This beautifully designed dashboard can display items such as outstanding processes, caseloads, watch lists and ABSP. It also shows open, completed and skipped tasks. The dashboard also allows you to open up an item straight away.

Extensive Participant Details

FlowLogic Captures Extensive Participant Details

FlowLogic shows an overview of all participants in your database. Besides an extensive option for basic details, there are many options for other details such as education, education support plans, educational correspondence, employment, health, medical documents, medication audit checklist, medication error report, risk assessment and management plan, and more.

Critical Incident Database

FlowLogic Critical Incident

FlowLogic comes with extensive critical incident (CI) options. The options include all CI details such as level, probable cause, participant involved, the staff members involved, the date, time, location, how, what, why and much, much more. On top of that, all changes are historically recorded and you can even see who recently viewed an existing CI with full access logs.

Extensive Carer Details

FlowLogic enables you to capture extensive carer details to make you work more efficiently

FlowLogic enables you to capture extensive carer details to help you work more efficiently. Enter household details, ATCs, EOI, FCAs and information on other household members. Placement agreements, placement capacity, approval details, blue cards, carer training, learning and development needs, training certificates and case notes can also be stored here.

SOC or Dept Complaints

FlowLogic software enables you to work efficiently by simply keeping everything in one place. The software includes functionality to lodge SOC or department complaints. Users can view or add new complaints and add all relevant details, such as SOC level, type of harm, stakeholder, date, description, comments, action plan, outcome and more.

And much much more!

FlowLogic is so comprehensive we simply can't put all features but to give you another quick bit of information

The fully customisable software also includes the capacity to store such information as child safety officer details, enquiry referral intake and stakeholder details. It’s also worth noting that FlowLogic is a cloud-based software hosted on secure Australian servers. Because FlowLogic is such a comprehensive NDIS software solution, we simply can’t list all the features here.

Work paperless. From anywhere.

Frequently Asked Questions

Frequently asked questions about FlowLogic NDIS Software

Why is FlowLogic the best for NDIS service providers?

FlowLogic is the most comprehensive cloud-based software for service providers of the National Disability Insurance Scheme. FlowLogic includes many features such as staff rostering, CRM functionality, claims and internal purchasing components and more. Most importantly of all, everything is paperless, online, in one place.

Here is why our customers love FlowLogic:

  • FlowLogic has been specifically designed for disability service providers.
  • FlowLogic is fully customisable, and can be tailored to meet your needs.
  • FlowLogic is cloud based, so you can access the software from anywhere. There is no need to install the program on your device, be it on a tablet, laptop or desktop computer.
  • FlowLogic is straightforward. At Datanova, we don’t try to upsell different modules – you simply get what you see. Which is the entire package that allows you to be NDIS ready

How safe is cloud-based software?

FlowLogic operates on the best cloud servers available in the world. The hosting facility offers secure, robust and reliable networking functionality and has the best security practices and a variety of IT standards including:

  • SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70 Type II)
  • SOC 2
  • SOC 3
  • PCI DSS Level 1
  • ISO 27001
  • ITAR
  • FIPS 140-2

Does the software work on a tablet?

FlowLogic is a cloud-based NDIS software solution and works very well on tablets. The software also works on smartphones, but because of FlowLogic’s extensive functionality features we recommend you use it on laptops, desktop computers and tablets.

The software comes with a comprehensive tracking system, which keeps track of who logged in last and what changes were made. It even saves all previous versions of a file or document. This way there is a never question about who made that particular change and from what device this was executed.

How does the claims & purchasing component work?

FlowLogic’s Claims & Purchasing component is developed as a customisable system, focused on the financial and administration aspects of your organisation. The claims and purchasing component has been designed to:

  • Reduce or eliminate paperwork
  • Reduce time taken entering EPF transactions into ESS (data entry is centralised, putting an end to manual transaction entry)
  • Reduce or eliminate errors in staff purchase requests
  • Streamline purchase approval processes.


Other FlowLogic features:

  • It shows all records the user can approve
  • It can also approve from within an individual record
  • Records can be put on approval ‘hold’ with a message to the submitter
  • Approval status updates are sent via email
  • The approval process (‘workflow’) can be unique to each section.


Key points of the Claims & Purchasing system:

  • Purchase orders
  • Transformation of other EPF processes
  • Centralised area for EPF tasks
  • Internal training courses
  • Jobseeker inventory management
  • Approval centre
  • Shows all records a user can approve
  • Reporting options/functionality

What are the features of NDIS cloud-based software?

FlowLogic NDIS software comes with many features and is a very comprehensive system that allows you to manage everything from one place. One of the most significant features of this software is that it allows you to work paperless. For a full list of software features, please contact us on 1300 552 166.

For a full list of software features please contact us on 1300 552 166

What is the pricing?

FlowLogic software is distributed as part of a SaaS (software as a service) agreement. This SaaS agreement is between your company and Datanova. This means you, as the software subscriber, use our software for a set time, for a set price. The agreement sets out the exact terms and conditions under which we licence you to use the software. To find out more, contact our dedicated consultants on 1300 552 166

Can I get a free demo?

If your business is NDIS ready we would love to show you how we can help and offer you a free demo of the FlowLogic NDIS software. Contact our dedicated consultants on 1300 552 166

How can I get the NDIS cloud-based software?

Contact our dedicated consultants on 1300 552 166



Contact us today to speak with one of our consultants and find out how Datanova can help you with customised NDIS Software.

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1300 552 166

Unit 8/ 43-45 Primary School Court, Maroochydore 4558

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